Refund policy
We offer a 3 month warranty (from date of purchase, with proof required) within certain conditions and exclusions. If the item, under conditions of normal use, proves to be defective, we will investigate the issue and gladly repair the item if possible or replace it free of charge with an equal or similar item.
The warranty excludes any damage as a result of accidents, including water spills or damage, alteration, repair by any party other than POD, transfer of leather dye or misuse.
If you bought one of our products and found any defect in the materials or workmanship, kindly contact us as soon as possible to resolve. Please email us at sales@pathwaysofdiscovery.co.za with all the information and photos of the product. Repairs can then be sent to us. **Courier cost for your own account. Once inspected and repaired, we will ship it back to you free of charge.
The unique differences in the colour and texture of leather is what makes the product so unique. The leather may darken and soften over time, due to normal use and exposure to the elements.